Privacy Policy

Last Updated: 28 July 2025

ZahYa Ventures (“we”, “us”, or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website www.zahya.in and our services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or register an account.
  • Transactional Data: Order history, payment method (not card details), and refund requests.
  • Technical Data: IP address, browser type, device information, and cookies to improve your shopping experience.

2. How We Use Your Information

  • To process and fulfill your orders, including shipping and returns.
  • To provide customer support and communicate important service updates.
  • To improve our website, services, and product offerings.
  • To personalize your shopping experience based on browsing behavior.
  • To send occasional promotional messages or offers (you may opt out anytime).

3. Sharing of Information

  • We do not sell or rent your personal information to third parties.
  • We may share your information with trusted service providers such as courier partners, payment gateways, or IT vendors—only to the extent necessary to complete your orders or support our services.
  • We may disclose information if required by law or government request.

4. Data Security

We implement industry-standard security practices to protect your personal data from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute protection.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience and gather analytics. You can disable cookies through your browser settings, though this may affect certain features of our site.

6. Your Rights

  • You may access, correct, or delete your personal data by contacting us at care@zahya.in.
  • You may unsubscribe from marketing emails at any time via the link provided in the email.

7. Retention of Data

We retain your information only as long as necessary for legal, contractual, and operational purposes, after which it is securely deleted or anonymized.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of the website after changes indicates your acceptance.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: care@zahya.in

Address: ZahYa Ventures, Bhopal, India