Terms & Conditions

Last Updated: 28 July 2025

Welcome to Zahya Ventures (“we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website zahya.in, our products, and related services. By using our site or placing an order, you agree to these Terms.

1. Eligibility & Use

You must be at least 18 years of age to make a purchase. By using this website, you confirm that you are legally capable of entering into binding agreements under applicable laws.

2. Products & Descriptions

We aim to provide accurate descriptions. Slight variations in color, pattern, or size may occur and are not considered defects.

3. Orders & Payment

  • Orders are confirmed once full payment is received.
  • All prices are in INR and include taxes unless stated otherwise.
  • We accept UPI, cards, net banking, and Cash on Delivery (where available).

4. Shipping & Delivery

  • Orders ship within 2 business days.
  • Delivery time depends on your location and courier partner.
  • Tracking details are shared once shipped.

5. Returns & Exchanges

Returns accepted within 7 calendar days of delivery for eligible items. Products must be unused and in original condition. Items marked non-returnable are only accepted if defective or incorrect.

6. Refunds

Refunds are processed to the original payment method or bank account (NEFT for COD). No cash refunds. Processing takes 5–7 business days.

7. Cancellations

Orders can be cancelled before shipment. After dispatch, cancellations are not allowed.

8. Intellectual Property

All website content is owned by Zahya Ventures. Unauthorized reproduction or reuse is prohibited.

9. User Conduct

You agree not to misuse the website, post false information, or violate any laws or rights.

10. Limitation of Liability

Zahya Ventures is not liable for indirect or incidental damages. Our liability is limited to the product value.

11. Force Majeure

We are not responsible for delays due to circumstances beyond our control (e.g., natural disasters, internet outages).

12. Changes to Terms

We may revise these Terms. Continued use of the site indicates acceptance of changes.

13. Governing Law

These Terms are governed by Indian law. Disputes are subject to the jurisdiction of the courts of Bhopal.

14. Contact Us

Questions? Reach us at care@zahya.in